FAQ

Before You Book

We've collated the most frequently asked questions we receive ahead of customers booking their holiday to Florida. If you cannot find the answer to your question please call us or send an email to [email protected]

• Q. When is the cheapest time to go to Florida?

  Florida is a year round destination. On average it is the warmest state in the US - they don't call it the Sunshine State for nothing! As such it is a very popular destination at all times of the year. Attractions and Theme Parks are open all year round to cater for demand.

  If you want to find a cheap flight to Florida the best time to look is outside of school holidays that means avoiding travelling at the busiest times. These are Christmas, Easter Time and the school summer holidays spanning mid - June to mid - August.

  One of the best times to fly cheaply would be late May or early June - just before school holidays start. However, be sure to avoid travel in and around Memorial Day as you may find prices are slightly higher at this time. You may also be able to grab a cheap flight to Florida in the summertime for yourself at the end of August, just before the new school year starts.

  You'll find the Theme parks and attraction in Orlando quieten down from around early September up to Thanksgiving. So if you're able to be flexible you can take advantage of both a cheap flight to Florida as well as less tourists to deal with once you're there! Another quiet period is early Feb through to early May (excluding Easter Time).

  Another consideration you may want to make before looking for your cheap flight is average weather conditions. As the weather can be changeable at certain times of the year it's always best to check this before you travel.

  The further you can book your Florida flight in advance the better. Leaving it until the last minute can often mean you pay more - so be prepared!

• Q. What is the minimum deposit I can put on a holiday?

  You can book most of our holidays with a deposit of just £99 per person. The amount required to book the Florida holiday you have selected will be confirmed to you once you add it to your basket as some airlines do not allow a deposit payment and full payment must be made at the time of booking.

  If you are able to book your holiday with a deposit your full balance will be due for payment 14 weeks prior to departure.

  It's that simple, all we ask is that your balance is paid on, or before the due date.

• Q. Do you need a passport to visit Florida?

  All British citizens must have a valid 10 year machine readable British Passport to enter Florida. Passport requirements for Florida

• Q. Do you need a VISA for Florida?

  All passengers entering the USA on the Visa Waiver Programme will be required to hold a machine readable passport (the newer red passports). This also includes passengers who only intend to transit the USA en route to another country. VISA requirements for Florida

• Q. Which Airline gives you the most legroom?

  An often asked question from our customers. It all depends on aircraft type as to the amount of legroom available.

  Currently Thomson offers the most leg room - a whopping 33" in economy! We find that most customers are surprised when we advise this as it is expected that certain other airlines would provide more.

• Q. Which Florida Airport - Orlando or Sandford?

  To the Florida newbie finding out there are two airports in Orlando Trying to understand which airport to fly to can be confusing to say the least!

  In a nutshell Orlando International airport is the nearest airport to the Orlando resort areas, and all scheduled flights land there, however despite this flying into Sanford International on a charter flight can often mean you arrive at your accommodation earlier as the customs and immigration process take less time at Sanford.

  For more information about which UK airports fly to Florida view our guide here

Bookings

Questions about your booking? We've collated the most frequently asked questions below. If you cannot find the answer to your question please call us on 0800 389 0582 or send an email to [email protected]

• Q. What will I receive after I book a holiday?

  Once you have confirmed your holiday either online or by phone you will receive a booking confirmation from us by email which will detail everything about your booking. It is very important that you check through this and notify us of any discrepancies immediately. You will also receive some information about the ESTA Visa waiver procedure which is a requirement for all UK citizens to complete when travelling to the USA. This must be done for each person travelling prior to your departure.

• Q. When do I have to pay the outstanding balance of my holiday?

  If you opted to pay a deposit for your booking your full holiday balance will be due for payment 14 weeks prior to departure and we will send you a reminder by email approximately one week before the due date.

• Q. When will my travel documents arrive?

  Travel documents are issued approximately 2 - 3 weeks prior to departure. These are mostly sent by email although some operators still issue them by post. These documents will included (if booked) flight tickets, car hire / transfer vouchers, attraction ticket vouchers and accommodation vouchers. If you have booked a Florida villa with private pool we will also send you driving directions to the local welcome centre where you will be required to check in and collect your villa keys.

• Q. What to do if you have any questions?

  We are open 7 days a week so if you have any questions regarding any element of your Florida holiday booking with us you can either contact us by phone or email and we will assist you with your questions.